Success Story

Kapital Bank Turned Data Into Growth

35+

COUNTRIES COVERED

600+

MILLION END USERS CONNECTED WITH

20+

BILLION EVENTS PER DAY

Industry

Banking

EVAM is a great platform for building increment by configuring real-time scenarios based on events and actions, using multiple channels and logics.

Tarana Teymurova

Retail Products and Cross-Sales - Product Manager

How Kapital Bank achieved success with Evam

Kapital Bank is Azerbaijan’s largest financial institution, serving more than 5 million individuals and 22,000 businesses through an extensive network of 120 branches and 50 departments. Despite its 150-year history in banking and its leadership, the bank faced challenges in leveraging vast customer data, as traditional tools struggled to deliver real-time insights while ensuring privacy, compliance, and scalability.

To overcome these obstacles, Kapital Bank turned to Evam for a powerful real-time engagement solution. By integrating Evam’s cutting-edge capabilities into its systems, the bank was able to:

Launch and manage 96 active real-time scenarios, enabling hyper-personalized, cross-channel interactions.
Drive +16% incremental deposit sales compared to traditional bulk send-outs.
Achieve a +2.5% uplift in cash loan sales through well-timed, real-time offers.
Boost app downloads by 6% daily for first-time users and 15% overall through targeted outreach.

Fill out the form to download the success story and discover how Evam’s real-time solutions can deliver exceptional results for your customer engagement game.

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Real-life examples of real-time marketing excellence

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August 22, 2025
4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
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LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
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tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount.
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ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
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Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
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